This privacy notice explains how Clean Sweep Oslo processes personal data when you use our website, request a quote, or arrange a move-in or move-out cleaning service.
We may collect contact details, property and access information, booking details, communication content, payment-related records, and technical data such as device and usage information. Where relevant to a cleaning request, we may also process photos or notes about the property condition so we can review scope and confirm the appointment.
We receive data from website forms, phone calls, email correspondence, and other direct communications. We may also receive information from a tenant, owner, or property manager involved in the same booking, and we may generate internal records from scheduling, service delivery, and payment handling.
Cookies may be necessary for core site functions, help remember preferences, or support limited analytics about how the site is used. Some cookies are session-based and end when the browser closes, while others remain for a longer period unless deleted by the user.
You can manage cookies through your browser controls and, where available, any on-site preference tools. If cookies are disabled, some website functions may not work as intended, but basic access to the site should remain available.
Use the contact details below for privacy questions or requests.
You may ask whether we hold personal data about you, request correction of inaccurate information, object to certain processing, or ask for deletion where the law allows it. In some cases, we may need to keep limited information for accounting, dispute handling, or other legal reasons.
To protect privacy, we may ask for information that helps verify your identity and relate the request to the correct record. If a request is complex or incomplete, we may ask for clarification before responding.
We retain personal data for the period needed to handle inquiries, complete bookings, maintain business records, and meet legal obligations. When data is no longer needed, we delete it or anonymize it in line with our internal retention practices.
If we make material changes, we will update the policy text on this page and may provide additional notice where appropriate. The version in force is the one published most recently.
We use personal data to respond to inquiries, prepare quotes, confirm property details, schedule appointments, carry out cleaning services, manage access arrangements, process payments, keep internal records, maintain the website, and handle legal or compliance matters. We may also use limited technical data to secure the site and understand basic usage patterns.
We may share personal data with service providers that support website hosting, communications, scheduling, payment processing, or similar operational tasks. These parties are expected to use the information only for the services they provide to us and to protect it under appropriate confidentiality obligations.
Personal data may be shared with public authorities, courts, or other official bodies when required by law, regulation, or a valid legal process. We may also disclose information where necessary to establish, exercise, or defend legal claims.
